Privacy Policy

Last updated: July 16, 2026. This policy applies to visitors, customers, distributors, project owners and other business contacts who use this website or contact Blue Membrane for RO membrane, NF membrane, SWRO, BWRO or related system information.

We may collect information that you choose to provide when you submit a contact form, request a quote, download or request technical information, email us, call us, or communicate with our sales and engineering team.

• Business contact details such as name, company, email address, phone number, country and project role.
• Project and technical details such as feedwater data, membrane model, flow target, vessel size, operating conditions, replacement requirements and application notes.
• Website usage data such as page visits, referral source, browser type, approximate location, device data and interaction with forms or links.

Blue Membrane uses collected information to respond to enquiries, prepare quotations, recommend membrane or system options, provide technical support, improve website content and maintain business records related to customer communication.

We may also use contact information to follow up on an active enquiry, send requested documents, coordinate logistics or provide relevant product information. We do not sell personal information.

This website may use cookies, analytics tools, security tools and similar technologies to understand site performance, protect the website and improve user experience. You can control cookies through your browser settings, although some website functions may not work as intended if cookies are disabled.

We may share information with trusted service providers that help operate the website, process enquiries, provide hosting, analytics, email, security, CRM, logistics or related business services. These providers are expected to use information only for the services they provide to us.

We may disclose information when required by law, regulation, legal process or a reasonable request from public authorities, or when necessary to protect our rights, customers, website security or business operations.

Because Blue Membrane works with international customers and distributors, information may be processed in China or in other countries where our service providers, customers, logistics partners or communication systems operate. By contacting us, you understand that your information may be transferred across borders for business communication and order support.

We retain business contact and project information for as long as needed to respond to enquiries, support quotations, maintain business records, meet legal obligations and resolve disputes. We use reasonable administrative, technical and organizational measures to protect information, but no internet transmission or storage system can be guaranteed as completely secure.

You may request access, correction or deletion of information you provided to Blue Membrane, subject to legal, contractual and record-keeping requirements. You may also ask us to stop sending non-essential business follow-up messages.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date. Continued use of the website after changes are posted means the updated policy applies to future interactions with the website.